1. Service Cancellations

  • Customers may cancel or reschedule their booking by contacting us at least 24 hours before the scheduled appointment.
  • Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.

2. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If you cancel a prepaid booking at least 24 hours in advance.
  • If we are unable to provide the service due to unforeseen circumstances.
  • If you are charged in error or for services not rendered.

3. Non-Refundable Cases

Refunds will not be issued in the following cases:

  • Services that have already been completed.
  • Failure to show up for a confirmed appointment.
  • Customized or special-order parts purchased specifically for your vehicle.

4. Refund Processing

  • Approved refunds will be processed to your original payment method within 7–10 business days.
  • Any bank or payment gateway charges are non-refundable.
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