Al Sagr Insurance Claims Repair Dubai
Approved Al Sagr Insurance accident repair in Dubai at Active Auto, with claim coordination, assessment, approval follow-up, body repair, and paintwork.
Frequently asked questions
Is Active Auto approved by Al Sagr Insurance?
Yes, Active Auto is a directly approved repair centre for Al Sagr Insurance. We can process your claim without you needing to go to Al Sagr's offices.
Do I need to contact Al Sagr before coming to you?
Yes — first get a Dubai Police report (via the app or at the scene), then notify Al Sagr to open a claim reference. After that, bring the car to us. We handle everything from that point.
How long does an Al Sagr insurance repair take?
Minor repairs typically take 2–5 working days. Major structural repairs may take 7–14 days. We keep you updated throughout.
Will I have to pay anything out of pocket?
This depends on your policy's excess amount. We'll clarify any payable excess with you before work begins — no surprises.
Can I get a courtesy car while mine is being repaired?
Some Al Sagr policies include a courtesy car benefit. Check your policy, and we'll assist in coordinating it if it applies to you.