BMW · Independent Dubai Workshop
BMW Repair & Service Dubai
BMW accident and paint repair, mechanical, electrical and AC work at Active Auto, an independent Dubai workshop. Send the model, year and the problem on WhatsApp; the work and parts are confirmed in writing before anything starts.
BMW
3 Series · 5 Series · 7 Series
What we do on your BMW
Accident and insurance repair
Crash damage on a BMW is photographed, estimated and repaired with your insurer. We work with Al Sagr, Adamjee, Dubai Insurance, Union and Orient, and with other insurers when your policy lets you choose the garage. If the car cannot be driven, our own tow truck brings it in from anywhere in Dubai, free when we do the repair.
Paint and bodywork
Scratches, dents, bumpers and panel repainting. Send photos on WhatsApp; the method and price are confirmed in writing before work starts.
Service, mechanical and electrical
Scheduled service, engine and gearbox faults, electrics, warning lights and AC. Send the model, year, mileage and the problem; the work, parts and price are agreed in writing before anything starts.
Before you buy one
An independent pre-purchase inspection with a written report on the agreed mechanical, diagnostic, AC, tyre, brake and visible accident checks.
Tell us about your BMW
Send the model, year and the problem, with photos if there is damage. The work, parts and price are agreed in writing before anything starts.
Ask Active Auto on WhatsAppBefore you book: BMW's own programme
Read the individual service requirements
BMW Dubai directs owners to Service Requirements under Vehicle Status in iDrive; the preceding menu may be My Vehicle or Vehicle Information. Its guidance distinguishes yellow or orange due items from red overdue items. Bring the individual entries to the workshop so the discussion starts with what the car displays.
Check the contents of the proposal
BMW’s regional service guidance lists engine oil, filters, spark plugs for petrol engines and brake fluid among scheduled service items. The exact engine and schedule determine relevance. Active Auto writes the proposed fluids, parts and work into the estimate; an oil-service enquiry does not establish a need for every replacement on that list.
Series, powertrain and system matter
BMW Dubai presents model families including the 7 Series, i7, X7 and XM. When enquiring, identify the precise variant rather than sending only “BMW service”. Our existing scope checks include diagnostic coverage, CBS service records, xDrive or transfer-case work, M procedures and the high-voltage boundary for i models.
Keep a fault separate from the service list
A warning light, AC concern or accident repair needs its own assessment. Tell us the symptom and supply the service history available for the car. For bodywork, we establish materials, repair limits and any insurer authority before starting; the approved proposal defines the work rather than the service display alone.
Inside the workshop
FAQs