Infiniti · Independent Dubai Workshop

Infiniti Repair & Service Dubai

Infiniti accident and paint repair, mechanical, electrical and AC work at Active Auto, an independent Dubai workshop. Send the model, year and the problem on WhatsApp; the work and parts are confirmed in writing before anything starts.

Inside Dubai, we collect your car and bring it back after the work. Arrange collection and return on WhatsApp.

QX80QX60QX50Q50Q60FX SeriesQX70

Infiniti servicing, maintenance and oil change

A full car service for your Infiniti starts from AED 350, with the maintenance for your specific car and its scope agreed in writing before work starts. The oil and filter change is done to the car's specification, and any other repair found on the way is quoted after assessment, separately from the service. Send the model, year, mileage and service history on WhatsApp; the final price is confirmed in writing after the car is seen.

Infiniti brakes

Brake work on your Infiniti covers inspection, pads and discs, calipers and brake fluid. Tell us the model, year and what you notice, and the brake repair is scoped after assessment: the work, parts and price are agreed in writing before anything starts.

Infiniti garage in Al Quoz: Active Auto is an independent workshop at 22nd St, Al Quoz Industrial Area 4, Dubai, UAE. Walk-ins are welcome in opening hours, and a WhatsApp message first gets the car seen faster.

Before you book: Infiniti's own programme

Check the model year behind an app alert

INFINITI Dubai lists Maintenance Alert and Vehicle Health Report in its MyINFINITI feature table for QX80 MY23/24, QX80 MY25 onwards and QX60 MY26 onwards. Use the information for your supported vehicle, with its actual schedule. Send the alert, mileage and year when requesting a workshop assessment.

An older schedule is not a current universal one

INFINITI’s Dubai service chart dated February 2019 separates model and engine groups, with different distance columns. It lists oil and filter work alongside items such as air filters, brake fluid and spark plugs. We use the schedule belonging to your vehicle; the historical chart is not a new QX80 service prescription.

Distinguish current SUVs from a legacy enquiry

INFINITI Dubai currently presents QX80 and QX60 in its vehicle range and provides a separate legacy-vehicle route. The model examples on this workshop page also include older vehicles. Give the actual year and engine so diagnostic coverage, transmission requirements, cooling concerns and any suspension procedure can be scoped for that car.

Turn the concern into a defined scope

Describe a warning or cooling complaint separately from routine maintenance. If you are seeking a pre-purchase check, agree the diagnostic, mechanical, electrical, AC, body and road-test access before inspection. For repairs, the proposed parts, fluids and method are established in writing; model recognition alone does not confirm acceptance.

FAQs

Infiniti — Frequently Asked Questions

Does a maintenance alert identify the entire INFINITI job?
Use it as context alongside the correct model schedule and service history. The workshop confirms the requested system, tools and proposed operations before the work is accepted.
Can I use the 2019 chart for a newer QX model?
That chart is dated and divided by model and engine. Confirm the current vehicle-specific schedule instead of transferring an older model’s distance or parts list to a newer car.
My Infiniti has accident damage — what happens?
Send photographs of the damage and of the whole car on WhatsApp, with your insurer's name if there is a claim. The damage is documented, the repair limits, finish and parts are written into the scope you approve, and the estimate, the assessor and the approval follow-up are handled with the insurer. On an approved claim you usually pay only your policy excess; if the insurer does not cover an item, we tell you in writing before work starts.
Is Active Auto an official Infiniti dealer, and what about my warranty?
No. Active Auto is an independent Dubai workshop. Recalls, official campaigns, restricted software and any work required by the vehicle's written warranty terms go through the authorised Infiniti route, and the workshop tells you when that applies. Before authorising independent work, check the exact Infiniti warranty, service schedule and market terms and obtain vehicle-specific written confirmation from the manufacturer, dealer or warranty provider.