Is Active Auto an auto workshop near me in Dubai?

Active Auto is a full-service auto workshop in Al Quoz Industrial Area 4, Dubai for easy road access. Customers drive to us from Dubai Marina, JVC, Jumeirah, Downtown Dubai, Business Bay, Al Barsha, Dubai Hills, Mirdif, Deira, and Bur Dubai.

Can I walk in without an appointment?

Yes. Walk-ins are welcome during working hours for accident assessments, AC checks, diagnostics, tyres, and general repair questions. You can also WhatsApp photos before visiting.

Is Active Auto a car dealership?

No. Active Auto is a car repair workshop, not a dealership. We handle accident repair, insurance claims, mechanical service, AC repair, paint, bodywork, diagnostics, tyres, and inspections.

Confirm Your Claim Eligibility

Adamjee Insurance Claim Repair Guidance — Dubai

Send your policy and photos of the damage on WhatsApp. We tell you your excess before any work starts, document the damage, and handle the estimate, the assessor and the approval follow-up with Adamjee Insurance. Adamjee’s claim page separates incident notification, garage assignment and the repair estimate. Ask your insurer to confirm Active Auto before moving the vehicle. Repair scope, excess and payment route are confirmed for your policy and claim.

Car can't be driven? Our own tow truck brings it to the workshop from anywhere in Dubai, free when we do the repair. Car recovery

Ask About Your Repair Call Now

Walk-ins accepted

Eligibility confirmed first

Written scope before repair

Payment route confirmed

Adamjee Insurance

Claim Repair Coordination

Per-Claim Confirmation

Check the report before notifying Adamjee

Adamjee asks drivers to obtain a police report and check its details. Its instructions then place notification with the insurer, which confirms cover, customer payment and the next steps.

Adamjee: motor claim instructions and form

Match the documents to the submission route

The detailed instructions name the original police report, the accident driver’s licence copy and the vehicle registration copy. The online form also displays an Emirates ID attachment field. Confirm the documents needed for your submission.

Adamjee: motor claim instructions and form

Keep the assignment and estimate separate

Adamjee says a call supplies the claim reference and assigned garage details. After receiving the estimate, it may confirm repair there or seek another estimate. Ask Adamjee Insurance to confirm Active Auto for your policy and claim before moving the vehicle. Confirm the authorised repair scope, excess and payment route before work starts.

Adamjee: motor claim instructions and form

Use the UAE claim-office contact

Adamjee’s contact page lists its Claim Office on +971 4 2039300 and [email protected], and identifies the Motor Claims Settlement Centre in Umm Ramool. That insurer office is separate from its Business Bay office and from Active Auto’s repair workshop. The contact page and FAQ show different claim-notification hours; check the current receiving hours with Adamjee before a visit.

Adamjee: UAE claim-office contacts Adamjee: office and claim FAQs

Have the accident damage assessed here

Once the claim is assigned to Active Auto, the vehicle is examined at the single Al Quoz workshop and the proposed repair is documented. The discussion can cover damaged panels, bumpers, paint or glass, together with structural, alignment, mechanical or electrical checks relevant to the accident. The written estimate connects that damage to the operations proposed.

Set the boundaries before repair and collection

The workshop waits until the insurer-funded scope is clear before starting that work. Confirm which parts and operations the approval covers, what the customer pays and which items are excluded. Completion is arranged around the assessment, approval, parts and workshop schedule. At collection, review the agreed work and any further item the team identifies.

Read the accident-claim repair guide: reporting, approval and handover Active Auto claim-repair assessment

FAQs

Adamjee Insurance Claims — Common Questions

Can I choose Active Auto for my Adamjee repair?

Ask Adamjee Insurance to confirm Active Auto for your policy and claim before moving the vehicle. Confirm the authorised repair scope, excess and payment route before work starts.

Does Adamjee’s online form itself confirm cover?

No. The form states that issuing it does not admit liability. Adamjee still determines the claim.

Should I visit the insurer office or the workshop?

Use Adamjee’s claim-office contacts for claim administration and current visiting arrangements. A repair visit to Active Auto follows confirmation of the workshop and proposed work.

Can an Adamjee reference alone set a collection date?

The reference identifies the claim. Active Auto confirms repair timing only after assessment, the written scope, required parts and its schedule are known.

Other insurer claim guides

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