Adamjee Insurance Claim Repair in Dubai
Had an accident and your car is insured with Adamjee? We deal with Adamjee for you, tell you your excess before any work starts, and repair the car in our Al Quoz workshop.
Car can't be driven? Our own tow truck brings it to the workshop from anywhere in Dubai in workshop hours, free when we do the repair. Car recovery
Inside Dubai, we collect your car and bring it back after the work. Arrange collection and return on WhatsApp.
Active Auto repairs cars under a claim; it does not sell insurance policies.
Adamjee Insurance
With Adamjee: what you do
Get the police report
If anyone is hurt, call 999. For a minor accident with no injuries, report it in the Dubai Police app or the DubaiNow app; if you and the other driver do not agree who is at fault, call 999.
Tell Adamjee and get a claim number
Call Adamjee's claim office on +971 4 203 9300, email CPC@adamjeeinsurance.com or use its online claim form. Adamjee asks for the original police report and copies of the driver's licence and the car registration; the online form also asks for the Emirates ID.
Send us the photos, the report and your policy
Send them on WhatsApp, and ask Adamjee to confirm Active Auto for your claim before the car is moved.
Send them on WhatsApp
What Active Auto does
- We deal with Adamjee for you: the estimate, the assessor and the approval.
- We tell you your excess before any work starts. On an approved claim you usually pay only that, and if Adamjee does not cover an item, we tell you in writing before work starts.
- If the car cannot be driven, our own tow truck brings it in from anywhere in Dubai in workshop hours, free when we do the repair.
- We start once Adamjee has agreed the repair, and every job carries a written warranty.
How every claim runs with us, from report to handover: our insurance claim car repair process.
How Adamjee runs the claim
Adamjee calls you with the claim number and the garage. Once it has the repair estimate, it agrees the repair or asks for a second estimate.
These are Adamjee's own steps, from its website; your policy can differ, and Adamjee's contacts are for the claim, ours for the repair.
Read the accident-claim repair guide: reporting, approval and handoverPaint, dents and glass on Adamjee Insurance claims
Body damage on Adamjee Insurance claims is repaired in the same workshop: car dent repair for dents and damaged panels, car scratch repair for scratches and scuffs, car bumper repair for bumpers, and paint and bodywork for the refinishing.
A damaged windshield is replaced, not repaired; your policy decides the glass cover and the excess. See windshield and windscreen replacement.
Adamjee claims: questions
Can I have my Adamjee claim repaired at Active Auto?
What will I pay?
What documents does Adamjee ask for?
How long will the repair take?
Had an accident? Send us the photos
Active Auto · 22nd St, Al Quoz Industrial Area 4, Dubai
Other insurers
Another insurer? We repair its claims too when your policy lets you choose the garage. All insurers