Active Auto · Car repair in Dubai

Windshield & Windscreen Replacement in Dubai

Cracked, chipped or broken windshield (windscreen) in Dubai? It is replaced, not repaired. Send one close-up photo and your car's make, model and year on WhatsApp for an estimated price; the final price is confirmed in writing after the car is seen. We confirm the glass and whether a camera, rain sensor or ADAS recalibration affects the job. Broken side, rear and door glass is replaced too.

Inside Dubai, we collect your car and bring it back after the work. Arrange collection and return on WhatsApp.

4.8★ on Google

Google snapshot · 2026-11-13

Repair & servicing

Mechanical, bodywork & AC

Since 2013

Operating in Dubai

Written scope

Before work begins

Insurance claims

Eligibility confirmed per claim

Photo-First Glass Assessment

Which Glass Does Your Car Need?

Windshield chips and cracks are not repaired; the windshield is replaced. Photos and vehicle details support an initial discussion of the damage and the glass specification. Replacement glass and any sensor or calibration requirements are confirmed for the exact vehicle. Photos are optional; you can also call or visit the workshop.

The team confirms glass compatibility and any calibration requirements before you approve work.

Send glass photos on WhatsApp

What to send on WhatsApp

  • One close-up of the damage with a coin for scale
  • One wider photo showing its position, the glass edge, and the driver's view
  • Car make, model, year, and VIN or chassis number if available
  • Whether the glass has a camera, rain sensor, heating, or head-up display

What we confirm first

  • Correct OEM or OEM-equivalent glass and moulding availability
  • Seal, leak, camera, sensor, and ADAS recalibration requirements
  • Side, rear, quarter, or door-glass scope when the windshield is not the issue

What to Expect

Written Scope, Start to Finish

Turnaround

You get a realistic timeline at assessment and regular updates — not an optimistic estimate that quietly slips later.

How It Works

Assessment terms are confirmed for the job, followed by a written quote you approve before work begins. The agreed scope is checked before handover, and added work requires your approval.

Workshop Access

Our workshop is in Al Quoz. Any outside specialist work is identified in the agreed repair scope. If the car is not safe to drive, we can collect it and return it after the work — arrange that on WhatsApp. On an insurance claim, the insurer may have its own authorised recovery route; ask it first.

22nd St, Al Quoz Industrial Area 4, Dubai, UAE

Workshop Hours and Directions

Estimate from Photos

An estimated price is given from photos sent on WhatsApp; the final price is confirmed in writing after the car is seen.

Written Warranty

Every job carries a written warranty; its length depends on the job.

Full Breakdown

Services and Checks

The work and checks for your vehicle are agreed in the written quote. This list shows possible scope, not a package with every item included.

01

Full Windshield Replacement

The proposed glass brand, specification, mouldings, seal and sensor requirements are confirmed in writing before order.

02

Side & Rear Window Glass

Door, quarter and rear-glass specification and sourcing are confirmed from the exact vehicle before fitting.

03

ADAS Recalibration

Modern windshields often have cameras and sensors embedded. We advise on ADAS (Advanced Driver Assistance System) recalibration requirements after replacement.

04

Insurance Claim Check

The policy and insurer decide glass coverage, excess, workshop assignment and settlement. Confirm those points for the exact claim before insurer-funded work.

Our Advantage

Why Choose Active Auto

Glass specification and workshop window confirmed before order
Glass brand, specification, sensors and mouldings confirmed in writing
Insurance claim assistance where applicable
Vehicle, glass and sensor compatibility confirmed before order

Windshield repair or replacement? Chips and cracks are replaced here

Active Auto does not repair windshield chips or cracks: a damaged windshield is replaced instead. The glass, mouldings, sensors and any calibration are quoted for the exact car, so send a photo of the damage and your car details on WhatsApp.

A windscreen with a camera or a rain sensor is quoted with those sensors and any calibration it needs, so the price is for the whole job, not for the glass alone.

Door, side and rear glass

Door, side and rear glass are replaced here too. As with the windshield, the glass, mouldings and sensors are quoted for the exact car. If the glass is intact but the window will not move, that is a different question; the side window repair guide explains what to check and what to send.

A Windshield Replacement Customer’s Experience

“Great service and work for changing the windshield.”

Jane Cai · Excerpt from a Google review dated 28 June 2024.

Jane describes having a BMW windshield ordered and fitted at Active Auto. This is a past customer’s experience; confirm the glass specification, availability and fitting arrangements for your vehicle when requesting a quote.

FAQs

Frequently Asked Questions

Everything you need to know about windshield & glass replacement

How much does windshield replacement cost in Dubai?
Replacement glass, mouldings, sensors and any camera calibration are quoted for the exact vehicle. Send a photo and your car details on WhatsApp for a written quote before booking.
Can a chip or crack in my windshield be repaired?
No. Active Auto does not repair windshield chips or cracks; a damaged windshield is replaced. Send a photo and your car details, and the replacement glass and any calibration are quoted for the exact vehicle.
Is windshield damage covered by insurance in the UAE?
Coverage, excess, workshop choice, no-claims treatment and settlement depend on the exact policy and insurer decision. Obtain written confirmation before starting insurer-funded work.
My windshield has a camera — will replacement affect it?
Cameras, rain sensors and driver-assistance systems may require vehicle-specific removal, installation and calibration steps. Those requirements and any outside-specialist dependency must be confirmed before order.
Do you do car window repair, or is a broken window replaced?
Broken or cracked door, side and rear glass is replaced, not repaired, and the glass, mouldings and sensors are quoted for the exact car. If the glass is intact but the window will not move, that is a different question: send the car details and what the window does on WhatsApp.
What should I send for a windshield replacement quote?
A clear photo of the damage, the make, model and year, and whether the windshield has a camera, a rain sensor or other driver-assistance parts. The glass and any calibration are then confirmed for your car, and the final price is confirmed in writing after the car is seen.

Before You Book

Review what to send, what the assessment can confirm, and what to include in your written quote.

Broken side glass or a stuck window: what to ask

Ready to get started?

WhatsApp us or call — we'll take care of the rest.