Is Active Auto an auto workshop near me in Dubai?

Active Auto is a full-service auto workshop in Al Quoz Industrial Area 4, Dubai for easy road access. Customers drive to us from Dubai Marina, JVC, Jumeirah, Downtown Dubai, Business Bay, Al Barsha, Dubai Hills, Mirdif, Deira, and Bur Dubai.

Can I walk in without an appointment?

Yes. Walk-ins are welcome during working hours for accident assessments, AC checks, diagnostics, tyres, and general repair questions. You can also WhatsApp photos before visiting.

Is Active Auto a car dealership?

No. Active Auto is a car repair workshop, not a dealership. We handle accident repair, insurance claims, mechanical service, AC repair, paint, bodywork, diagnostics, tyres, and inspections.

Insurance Claim Car Repairs UAE

Active Auto is an approved workshop for Al Sagr, Adamjee, Dubai Insurance, Union Insurance and Orient Insurance in the UAE. Claim, assessment and repair.

Frequently asked questions

Which insurance companies do you work with?

We are directly approved by Al Sagr Insurance, Adamjee Insurance, Dubai Insurance, Union Insurance, and Orient Insurance PJSC.

Can I send accident photos on WhatsApp before visiting?

Yes. Send the insurer name, Dubai Police report status, car make/model/year, whether the car can be driven, and clear photos of the damage. We can then guide the claim documents and workshop visit.

What do I need to do after an accident before coming to you?

First, get a Dubai Police report — this is mandatory for any UAE insurance claim (use the Dubai Police app for a quick e-report). Then notify your insurer to open a claim reference. After that, bring the car to us and we handle everything from that point.

Will I have to pay anything upfront?

With direct billing, we invoice the insurance company directly. You only pay your policy excess (if applicable) — no upfront repair costs.

What documents do I need to bring?

Bring your Emirates ID, vehicle registration (Mulkiya), insurance policy card, and a police report (e-report via Dubai Police app counts). The police report is required by all UAE insurers to process a claim — we can advise you on how to get one if you haven't yet.

My insurer isn't on your list — can you still help?

Yes. Even if your insurer isn't one of our direct partners, we can still carry out the repairs. The process may require a few extra steps — call us to discuss.