Minor versus major service: compare the written items
Workshops and manufacturers do not always use minor, major and full service labels in the same way. Compare the actual scheduled items instead of choosing from the label alone.
| Proposal label | What to verify | Decision rule |
|---|---|---|
| Minor or routine service | Oil grade and quantity, oil filter, inspection points, fluid checks and every scheduled item included or excluded. | Confirm it covers what is due for this vehicle now. |
| Major or full service | Every additional filter, fluid, spark plug, belt, diagnostic or inspection item and why it is due. | Do not pay for a label; approve the itemised scope. |
| Service package or contract | Number of visits, time or mileage limit, included parts and fluids, exclusions, expiry and cancellation or transfer terms. | Compare the complete contract with paying for each written service separately. |
Start with the vehicle schedule
Use the manufacturer schedule and the vehicle's mileage, time, operating conditions and service history to identify what is due. Do not apply one blanket kilometre or month interval to every make and model. If the car is under a manufacturer or third-party warranty, check its exact maintenance terms.
What the written service scope should show
The quote should identify oil specification and quantity, each filter or fluid, inspection items, diagnostic work if included, labour, parts category, taxes and exclusions. Ask which items are due now, which are condition-based and which can wait.
Starting price versus final quote
The verified Active Auto mechanical-service starting price is AED 350. Larger oil capacity, different parts, overdue maintenance or faults found during inspection can change the total. No unsourced Dubai market range or dealer saving is promised on this page.
Keep the evidence
Retain the estimate, repair order and invoice with the vehicle records. If warranty status matters, obtain vehicle-specific written confirmation from the relevant provider. Any repair-specific warranty should state the covered parts, labour, duration and exclusions in writing.
Still Not Sure? Just Ask.
Every car is different. Send the make, model, year, symptom and any useful photos. The team will explain whether the next evidence-bearing step is a workshop assessment or a written vehicle-specific quote.
Frequently asked questions
How much is a service at Active Auto?
Mechanical servicing starts from AED 350. Send the make, model, year, mileage and service history for a vehicle-specific quote.
How often should I service my car in Dubai?
Follow the vehicle-specific manufacturer schedule and any applicable warranty conditions, adjusted only on evidence from the vehicle and its use.
Will independent servicing preserve my warranty?
Do not assume a universal rule. Check the exact warranty terms and obtain written confirmation from the manufacturer, dealer or warranty provider for your vehicle.
What is the difference between a minor and major service?
The labels vary. A minor service is usually the narrower routine visit, while a major service adds vehicle-specific scheduled items. Compare the actual oil, filters, fluids, spark plugs, inspections, diagnostics and exclusions written in each proposal.
Is a car service package the same as one service?
No. A package or contract can cover several visits across a time or mileage limit. Check the included visits, parts, fluids, exclusions, expiry and transfer or cancellation terms before comparing it with a one-off service quote.