01
Document intake
The fleet contact shares the unit record, damage evidence and claim status before or at workshop drop-off.
Rental fleet repair · Dubai
Accident and body repair for Dubai rental fleets.
Rent-a-car companies already bring us their cars, luxury cars included. Our own tow truck collects a car that cannot be driven, free when we do the repair; we work with Al Sagr, Adamjee, Dubai Insurance, Union and Orient; and every job starts with a written estimate and completion window after we assess the car.
4.8 / 5
Google rating · 339 reviews · 2026-09-12
Own tow truck
Free with the accident repair
Written estimate
Before repair begins
Faster useful assessment
Rental vehicle intake checklist
One complete intake message reduces follow-up and separates workshop facts from insurer decisions that still need confirmation.
Fleet unit or asset number plus vehicle registration
Police report and insurer claim reference where applicable
Insurer assignment, LPO or repair authority already received
Damage photos and a short description of what happened
Current vehicle location and planned workshop drop-off contact
Authorised contact for estimates, supplements and handover
From intake to handover
The workflow keeps evidence, authority and repair decisions in the correct order.
02
Vehicle assessment
The workshop checks visible and hidden repair needs and identifies any diagnosis, parts or insurer dependencies.
03
Written authority
Scope, price or insurer route and the estimated completion window are confirmed before repair starts.
04
Repair and handover
The completed scope is recorded and the authorised fleet contact is notified for collection at Al Quoz.
Visible damage
Use the paint and bodywork route for dents, scratches, panel damage and photo-led initial triage.
Open route →Accident damage
Use the accident repair route for structural, body and post-collision assessment needs.
Open route →Claim workflow
Use the insurance hub to understand authority status and the per-claim decision path.
Open route →Rental fleet questions
How long will a repair take?
The completion window is given in writing after we assess the car, once the damage, the parts and the insurer's approval are known.
Do you deal with the insurer?
Yes. We prepare the estimate, meet the insurer's assessor and follow the approval. Who pays what — the authorised amount, the excess and any operator payment — is confirmed for each claim before repair begins.
Can several fleet cars be discussed together?
Yes. Send the list of units with the priority and status of each, and we confirm the capacity and the next step for each car.
Can you collect a car that cannot be driven?
Yes. Our own tow truck brings it from anywhere in Dubai to the workshop, free when we do the accident repair. Send the car's location on WhatsApp.
Can servicing and non-accident repairs be discussed too?
Yes. Mechanical, diagnostic, AC, tyre, bodywork and inspection work. Prices and any recurring fleet arrangement are agreed in writing.
Send one complete vehicle record.
The team will review the unit, confirm the correct workflow and tell you what evidence or authority is still needed.
Start rental fleet intakeWorkshop drop-off and collection: 22nd St, Al Quoz Industrial Area 4, Dubai