Scheduled maintenance for company vehicles in Dubai: a vehicle-by-vehicle plan, service intervals, approvals and billing agreed in writing first.
Frequently asked questions
What types of fleets do you work with?
Rental and corporate operators can request a written arrangement. Vehicle count, categories, service mix, authority contacts, capacity and account terms are reviewed before acceptance; no minimum fleet size is promised here.
Is there one standard fleet contract for every company?
No. Vehicle mix, mileage, duty cycle and required services differ. Active Auto reviews the fleet first, then records the proposed scope, pricing, schedule, billing and approval process in writing.
Are service intervals the same for every vehicle?
No. Intervals should follow the vehicle-specific manufacturer schedule, operating conditions, mileage and inspection findings. The written plan should identify the applicable schedule for each vehicle.
Can accident repair be included?
Accident assessment and repair coordination can be discussed. Insurance authority, repair assignment and settlement are confirmed per insurer, policy and claim before work begins.
Can you handle multiple vehicles at the same time?
Provide the vehicle list and required scopes. The workshop confirms current capacity, arrival sequence and per-vehicle plan before making a multi-vehicle commitment.
Do you offer fleet pricing?
Pricing depends on vehicle count, service mix, repair scope, parts, payment terms, and expected volume. Ask for a written fleet proposal; no generic discount is promised on this page.
Can we set up a monthly billing account?
Account and consolidated-invoice terms may be discussed, but credit, billing cycle, limits, responsible contact, and payment terms must be approved in writing.
Do you promise priority bays or fixed turnaround?
No universal priority or turnaround is promised on this page. The workshop confirms capacity and an estimated completion window after inspecting the vehicle and checking parts and approval dependencies.