Everything happens at the Al Quoz workshop
Active Auto works from 22nd Street in Al Quoz Industrial Area 4, in Dubai. Sharjah describes where you set out from; it is not another address, and nobody receives a car in Sharjah. Reception, inspection and repair are all in Al Quoz, so one visit can cover the assessment, the written scope and the handover of the car to the workshop.
Because the journey crosses an emirate border, write to the team before you drive. A message with the make, model and year, three or four clear photos and a line on what happened lets the workshop say whether the car should be seen in person, what to bring and which service page applies. Opening hours and the live pin are on the Al Quoz location page; check them on the day.
After an accident in Sharjah
The repair and any insurance claim start from the police report of the emirate where the accident happened, so keep the report you were given and send a photo of it with the pictures of the car. The insurer's claim number, and whether the policy is agency or non-agency repair, decide how the claim proceeds; if you are not sure what your policy says, send the policy page or the claim message as it is.
The workshop explains the excess before any work starts and, on a claim, deals with the insurer, as set out on the accident repair page. The repair itself is quoted in writing after the car has been seen, and the estimate from photos is only a first guide. Recovery from your location is arranged by message; its price and whether it applies to your pin are confirmed first, never assumed.
Choosing the right page before you travel
Plan the road with live navigation when you leave, and allow for peak-hour traffic and Salik gates, which no static page can predict. A route that looked simple in the morning can change by the time the car is ready, so keep the verified Al Quoz pin as the destination rather than a remembered street.
Most Sharjah enquiries fall into a few groups. Match yours below, then send the photos or symptoms that go with it.
| Your situation | Where to start |
|---|---|
| Collision, bumper or panel damage | Accident repair |
| Claim with an insurer | Insurance claim repairs |
| Scratches, dents, respray | Paint and bodywork |
| Cooling or warning-light faults | AC repair, diagnostics |
Driving From Sharjah?
Send the vehicle details, symptom or visible-damage photos before you set off. We can identify the likely service path and booking information; final scope may require an in-workshop inspection.
Frequently asked questions
Does Active Auto have a workshop in Sharjah?
No. The only current Active Auto workshop is in Al Quoz Industrial Area 4, Dubai. Drivers from Sharjah travel to that verified location.
Can I get an estimate before driving from Sharjah?
An estimated price can be given from photos sent on WhatsApp. The final price and the method are confirmed in writing after the car is seen.
Which police report do I need after an accident in Sharjah?
The repair and the insurance claim start from the report of the emirate where the accident happened. Send a photo of the report you received with the pictures of the car.
Do you collect cars from Sharjah?
Collection and return are offered inside Dubai. For a car in Sharjah, ask on WhatsApp what can be arranged and at what price before you rely on it.